Return Policy


Last updated December 30, 2024


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 24 hours of the purchase date.

RETURN PROCESS

To return an item, please make a support ticket at the cancellation department you must make a return request by Authorization 24 hours notice make sure that you are sure to cancel your service 




REFUNDS

After receiving your return we will process your return. Please allow at least one (1) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by your active support ticket when your return has been processed.

EXCEPTIONS

if you exceed 24 hours within' your purchase, you may not return your service.

Please Note
     ●     A 10% restocking fee will be charged for all returns.
     ●     Sale items are FINAL SALE and cannot be returned.
     ●     Must be returned within' 24 Hours of Purchase.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+1 (214) 308-1531
billing@heightnode.net